Last Updated: August 17, 2026
CastleGuard Water Systems (“CastleGuard,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products, create an account, contact us, subscribe to communications, or otherwise interact with CastleGuard Water Systems.
By using our website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
When you make a purchase through the CastleGuard Water Systems website, your payment transaction is processed through Authorize.net, a third-party payment gateway and payment processing service.
Information necessary to process your payment may include your name, billing address, payment card information, transaction amount, and other information associated with the transaction.
Payment information submitted during checkout may be transmitted directly to or securely processed by Authorize.net and its affiliated payment processing services. Authorize.net may process and retain certain personal and transaction information in accordance with its own privacy practices, security requirements, and agreements.
CastleGuard Water Systems does not use your payment card information for purposes unrelated to processing your transaction, managing your order, processing refunds, preventing fraud, or providing services associated with your purchase.
Your use of Authorize.net’s payment processing services is also subject to the applicable privacy and security practices of Authorize.net.
CastleGuard Water Systems works with Authorize.net to facilitate secure online payment processing.
Authorize.net provides payment security tools and services designed to assist merchants with securely processing payment information and complying with applicable Payment Card Industry Data Security Standard, or PCI DSS, requirements.
While CastleGuard and its service providers take reasonable administrative, technical, and organizational measures designed to protect payment information, no method of electronic transmission or storage can be guaranteed to be completely secure.
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar tools.
This information may include:
We may use this information to operate our website, understand how visitors use it, improve website performance, prevent fraud, and measure marketing effectiveness.
CastleGuard and our service providers may use cookies and similar technologies to provide website functionality and improve your experience.
Cookies may be used for purposes such as:
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
Where required by applicable law, additional cookie controls or consent options may be provided.
We may use personal information for legitimate business purposes, including to:
We may share personal information with third parties when reasonably necessary to operate our business, provide services, or complete a transaction.
We may provide information to companies that perform services on our behalf, including:
These providers may access information as reasonably necessary to perform services for CastleGuard or as otherwise permitted by their agreements and applicable law.
We may provide your name, delivery address, telephone number, email address, and order information to shipping carriers, manufacturers, distributors, warehouses, fulfillment providers, or other parties involved in delivering your purchase.
If CastleGuard is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
We may disclose information when we reasonably believe disclosure is necessary to:
CastleGuard does not sell personal information for money in the traditional sense.
However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may include certain advertising, analytics, or marketing activities involving third-party technologies.
Where applicable law provides you with the right to opt out of these activities, CastleGuard will provide an appropriate method for submitting your request.
If you subscribe to CastleGuard emails, newsletters, product updates, or other marketing communications, we may send you information regarding:
You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the email or by contacting us.
Even if you unsubscribe from marketing messages, we may continue sending transactional or service-related communications, such as:
If you purchase a CastleGuard water treatment system, filter, media, UV lamp, replacement component, or related product, we may use your purchase history and product information to provide appropriate service, replacement, maintenance, or reorder reminders.
These reminders may be based on typical replacement intervals, purchase dates, product type, or information you provide to us.
You may opt out of promotional reminders where required or permitted by applicable law.
If our website allows you to create an account, we may use your account information to:
You are responsible for maintaining the confidentiality of your account credentials.
If you believe your account has been accessed without authorization, please contact CastleGuard promptly.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
This may include retaining information to:
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.
CastleGuard takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, destruction, loss, or misuse.
These measures may include the use of secure website technology, access controls, third-party payment security services, and other reasonable safeguards.
However, no website, database, electronic transmission, or information system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of passwords or other credentials associated with your account.
Depending on where you live and whether a particular privacy law applies to CastleGuard, you may have certain rights regarding your personal information.
These rights may include the right to:
Not every right applies in every jurisdiction or circumstance.
We may need to verify your identity before processing certain requests.
Where permitted by law, you may also be able to designate an authorized agent to submit a privacy request on your behalf.
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to CastleGuard’s processing of your information, California residents may have additional rights regarding their personal information.
These rights may include the right to:
Nothing in this section should be interpreted as representing that the California Consumer Privacy Act applies to CastleGuard in circumstances where the applicable statutory requirements or thresholds have not been met.
CastleGuard complies with applicable Florida privacy and consumer protection laws.
If a Florida privacy law applies to CastleGuard and provides you with specific rights regarding your personal data, you may submit a request using the contact information provided below.
The applicability of particular rights may depend on statutory requirements, exemptions, and business thresholds.
CastleGuard’s website and products are intended for a general adult audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Parents or guardians who believe a child has provided personal information to CastleGuard may contact us using the information below.
Our website may contain links to third-party websites, applications, social media platforms, manufacturers, payment providers, financing providers, or other external services.
CastleGuard is not responsible for the privacy, security, content, or business practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party service before providing personal information.
We may use third-party analytics and advertising services to better understand website activity, measure marketing performance, improve our services, and determine how users find or interact with our website.
These providers may use:
Depending on the provider, your preferences, and applicable law, these technologies may collect information regarding your interaction with CastleGuard’s website and potentially other websites or digital services.
Where required by applicable law, you may be provided with mechanisms to manage or opt out of certain analytics, advertising, or tracking activities.
Some internet browsers and devices provide “Do Not Track,” Global Privacy Control, or similar privacy preference signals.
Because standards and legal requirements regarding these technologies continue to evolve, CastleGuard’s response to a particular signal may vary depending on applicable law and the technology involved.
Where CastleGuard is legally required to recognize a qualifying universal opt-out or privacy preference signal, we will process the signal as required by applicable law.
CastleGuard primarily operates in the United States.
If you access our website from outside the United States, information you provide may be transferred to, processed, and stored in the United States or other locations in which our service providers operate.
Privacy and data protection laws in these jurisdictions may differ from those in your country of residence.
We may update this Privacy Policy periodically to reflect changes in:
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.
We encourage you to review this Privacy Policy periodically.
If required by applicable law, we may provide additional notice regarding material changes.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
CastleGuard Water Systems
Email: info@castleguardwater.com
Phone: 888-655-7890
Mailing Address:
123 River Road, Port Orange, FL 32254
When submitting a privacy request, please provide enough information for us to reasonably identify you, verify your request if necessary, and understand what you are requesting.
